Agent successfully retrieved and synthesized information about Tactful AI's offering, pricing, and competitive positioning. The site publishes pricing clearly on a dedicated page, but positioning and differentiation required assembly from third-party review sites and search results rather than the vendor's own comparative claims.

• ›Domain mismatch created friction: tactful.io is parked on GoDaddy; the actual product is at tactful.ai. The agent correctly recovered from this via search.
• ›Pricing is transparently published on a dedicated /pricing page [step 6] with conversation-based tiers and specific floor volumes (3,000–5,000 conversations/month), making it machine-readable and well-structured.
• ›Differentiation claims came almost entirely from third-party sites (Capterra, G2, CB Insights) [step 8], not from Tactful's own pages. Tactful.ai/pricing and homepage lack comparative positioning or competitor mentions.
• ›Pricing inconsistency surfaced: Capterra cited £29/user/month pricing, contradicting the actual conversation-based model on Tactful's own site. Agent flagged this but could not resolve it from fetched sources alone.
• ›Homepage does not publish specific metrics or use cases with context; the agent noted the site relies on 'Book a Demo' CTAs rather than detailed case studies or self-serve comparison content.