Agent successfully assembled a comprehensive overview of Tennis Warehouse by fetching the homepage and specific feature pages (Demo Program, Shipping & Returns), supplementing with web searches for competitive positioning and educational content. Site navigation was partially broken (several expected URLs returned 404s), forcing the agent to rely on web search to find accessible feature pages; key information was ultimately available but not discoverable from the main domain alone.

• ›Homepage [1] provided high-level product and service overview, but several advertised features (Demo Program, Racquet Finder, University) were not accessible via intuitive URL paths, requiring web search fallback to locate them at /demoprogram.html and twu.tennis-warehouse.com subdomain.
• ›Demo Program and Shipping/Returns pages [8, 9] were content-rich and specific, delivering detailed pricing ($25 demo fee, free shipping over $50, 90-day returns), though these pages were discovered via search results, not site navigation.
• ›Tennis Warehouse University [12] is housed on a separate subdomain (twu.tennis-warehouse.com) with no apparent link or mention on the main site's homepage, requiring a web search to surface despite being a marketed differentiator.
• ›Competitive positioning [10] came entirely from external sources (Owler, industry databases), as the site itself contains no self-positioning against rivals or market-share data.
• ›Several mentioned services (Trade-In Program, Racquet Customization, financing options) lacked accessible documentation on the site, leaving gaps that the agent noted but could not fill from fetches—these represent content the site advertises but doesn't adequately document publicly.