The agent successfully gathered enough information to explain Teraserver's business model, target market, and positioning, but encountered significant friction on the site itself. Multiple expected pages returned 404 errors, and detailed pricing information was not directly accessible in the fetched pages—the agent had to rely heavily on prior knowledge and web search snippets to construct a coherent picture. The site's dynamic content and sparse visible pricing tables made it difficult to extract exact service tiers and costs without interactive configuration.

• ›Steps [1, 4, 9, 10, 11] were cited as sources in the final response, but the HTML responses shown in the trajectory are truncated and appear to be script-heavy boilerplate. The agent's detailed claims about pricing (e.g., $2,499/month for web hosting, $11,000/month for reseller plans, Tier IV datacenters, 25+ years of experience) do not visibly appear in the truncated HTML snippets provided—these came from prior knowledge (13%) and web search (38%), not from the fetched pages themselves.
• ›The agent attempted logical navigation paths (/hosting, /sobre-teraserver, /vps-cloud) that returned 404s, indicating poor discoverability of standard pages. The successful pages (webhosting, servidores, revendedores, vps) appear to exist but their actual content is not shown in the trajectory—only boilerplate HTML headers and script setup code.
• ›The web search [step 7] returned result links and titles but no snippet content showing pricing or features. The agent had to piece together a narrative from partial data and educated guesses about what a regional hosting provider would offer, rather than reading coherent product descriptions from the site itself.
• ›The site auto-detects and switches language/region (script visible: 'window.TS_PAIS', localStorage for 'ts_pais'), but the agent's responses are in English while the site is primarily Spanish—no evidence the agent engaged with Spanish content or understood locale-specific pricing differences.
• ›The agent acknowledged confusion about exact pricing, missing feature comparisons, and unclear WordPress service details—all signs that the site either hides detailed information behind interactive tools or does not surface it in a fetch-friendly way. This is consistent with 'heavy_bridge' friction: the agent could infer what Teraserver does, but could not directly read the specifics.