The agent assembled a comprehensive explanation of MPB's business model, pricing, and differentiation despite heavy reliance on web search and help documentation rather than direct site access. The main mpb.com domain was blocked by bot protection (403), forcing the agent to rely on prior knowledge (33%) and search results (67%) to construct the answer. The agent successfully identified what MPB does, who it serves, how it's priced, and how it differs from competitors, but could not verify live pricing examples or access certain pages directly, limiting real-time validation.

• ›Steps [1] and [5] both hit 403 security blocks on mpb.com pages, indicating bot protection prevented direct site access. The agent worked around this entirely via web search and help center documentation.
• ›Steps [2], [4], [6], [8] relied on help.intercom.com and search results to extract pricing, condition grading, sustainability, and comparative information. The agent did not fetch the main About page or homepage directly—both were behind 403 walls.
• ›The agent's answer cites 13 sources, but only [4] (pricing help article) and [6] (condition grading help article) were actually fetched during the run; the rest were mentioned in search results or reconstructed from prior knowledge. This represents significant extrapolation beyond retrieved content.
• ›Search queries [1], [3], [7], [8] returned snippets and URLs but the agent synthesized comparative and sustainability claims without fetching the actual landing pages or impact report—relying on search result titles and prior knowledge of the used camera market.
• ›The agent flagged customer service issues noted in 2026 reviews [7] but did not fetch the review pages themselves, only the search result headlines. Mixed signals about operational quality were detected but not grounded in direct review data.
• ›Pricing mechanics, warranty terms, and condition grades are documented on help.intercom.com, not on the main mpb.com domain, making them harder to discover organically and requiring search + help site navigation.
• ›The agent explicitly noted missing information (pricing examples, shutter count thresholds, Re.Value algorithm details) that would require live site access or direct competitor price comparison—unavailable due to access restrictions and bot protection.