Agent successfully assembled a coherent explanation of Swiss Post's services, pricing tiers, and positioning by combining homepage content, dedicated business/private pages, and explicit pricing pages discovered via web search. The site publishes pricing clearly on dedicated pages but scattered its core messaging across multiple URLs without direct pricing links from the homepage, forcing the agent to search externally.

• ›Homepage and section pages (steps 1–3) established high-level service categories and target audiences but explicitly deferred to a separate 'pricing portal' — making those pages incomplete as standalone resources. Step 9 had to be reached via web search, not site navigation.
• ›Web search (step 8) was essential to find current 2026 pricing; the site's own pricing URL patterns (steps 4–5) returned 404 errors, indicating broken internal navigation. The agent had to recover by searching externally.
• ›About/mission content (step 7) was only reachable via a 301 redirect to a different subdomain (site.post.ch), requiring the agent to follow a redirect and fetch from a different host—a friction point that was transparent in the trajectory but suggests the site's content is fragmented across domains.
• ›Parcel pricing (step 9) was comprehensive and well-structured once found, including tiered weights, delivery SLAs, and online discounts—but letter pricing was not displayed in fetched pages, forcing the agent to note a gap rather than fill it from retrieved content.
• ›The agent explicitly cited three sources in its final response, all from post.ch or site.post.ch—indicating reliance on site-owned content for substantive claims, with no external third-party sources needed to answer the core task.