The agent successfully gathered enough information to explain SAN Internet/Tartini's core offerings, target market, and differentiation, but discovered critical gaps in pricing transparency and service page navigation that would hamper evaluation against alternatives. The site was partially navigable—homepage and about page were accessible, but expected pricing and service detail pages returned 404 errors.

• ›Brand ambiguity: the domain is 'tartini.com.br' but the company is 'SAN Internet Brasil'—Tartini appears only as a minor AI product line, not the main brand. This was directly stated in step [7] after the agent attempted to understand the Tartini product.
• ›Complete pricing opacity: no transparent pricing on the site; the homepage explicitly directs to sales calls and custom quotes (step [6]). The agent could not find what similar services cost, blocking cost-based comparison with alternatives.
• ›Multiple 404 errors on logical URLs: steps [2], [4], [5] attempted /precos (prices), /hospedagem (hosting), and /solucoes (solutions)—all returned 404—suggesting poor site information architecture or outdated navigation links from the homepage.
• ›Homepage provides service list but no depth: step [1] and [6] show the homepage mentions service categories (cloud hosting, servers, SSL, domains, AI) but offers specifications without pricing and no links to detailed product pages. The agent had to type URLs from memory or infer paths.
• ›Tartini AI product barely documented: step [7] reveals Tartini is listed only as a link under 'Inteligência Artificial' with almost no description, features, or pricing—the agent explicitly notes this cannot be explained to another person without visiting a dedicated Tartini page or calling sales.