The agent successfully gathered enough information to explain Grau Técnico's core purpose, audience, and course portfolio, but the site frustratingly hides pricing behind WhatsApp contact channels and provides no details on course duration, format, or accreditation—requiring the agent to flag gaps rather than deliver complete answers.

• ›The homepage (step [0]) and courses page (step [1]) supplied core facts about Grau Técnico's identity (largest private network, 30+ courses, 800K+ enrolled, 160K+ employed alumni), positioning, and target market—all directly from site content and agent-parseable.
• ›Pricing is deliberately opaque: the site mentions '50% enrollment discount' but publishes no actual tuition figures. Step [2] confirmed this by refetch, forcing the agent to acknowledge a critical gap and infer that contact must be via WhatsApp—information present on the site but not disclosed in the fetched response summaries.
• ›The agent compensated for missing competitive positioning by running a web search (step [3]) to identify public competitors (SENAI, SENAC, CEFET, Descomplica, Driven, Kenzie), since the site itself does not name or address alternatives—a common oversight for market leaders.
• ›Course details (names, categories) are published but lack duration, schedule format (full-time/part-time/hybrid), and certification scope—the site leaves prospective students to infer or ask, reducing conversion readiness.
• ›The site relies heavily on WhatsApp and direct contact for enrollment and pricing—a common friction point for agents and users seeking self-service transparency, and explicitly cited in the final response as a confusing barrier.