The agent fetched the homepage, About page, and policies page, which together gave a clear picture of the business, its enquiry-based ordering, and its return terms, so the task was answered from site content. The site was readable but deliberately indirect about pricing, delivery costs, and payment methods, which had to be reported as gaps.

• ›The homepage, About page, and policies page together publish the core business model (catalogue and enquiry, no checkout, written quotations), so the answer was grounded in fetched text rather than memory.
• ›Pricing, delivery fees, timeframes, and accepted payment methods are deliberately deferred to quotes, leaving a buyer unable to gauge cost before enquiring.
• ›The site has no FAQ, pricing page, or how-it-works guide; the agent had to assemble the buying process from policy fragments.
• ›The explicit statement that listing a brand does not confer authorised distribution is a useful trust signal, but the site offers no competitor comparison, so 'how it differs' had to be inferred from self-description.
• ›Navigation was link-driven: the agent reached the About and policies pages by following links from the homepage, indicating the site's internal linking is usable.