The agent could not access net-a-porter.com directly (all pages returned HTTP 403); it instead reconstructed a partial profile from a single web search that returned third-party reviews and search snippets. Critical details about pricing, returns, and duties conflicted across sources and could not be verified against the official site.

• ›All direct site access failed with 403 Forbidden, blocking retrieval of primary sources (homepage, FAQ, Help/About). Step [5] search was the sole source of substantive information.
• ›Step [5] search results contained only snippets and third-party summaries, not primary site content. The agent had no access to live product catalog, current pricing, official terms of service, or the company's own positioning.
• ›Return policies and duties handling showed conflicting information across third-party sources (28-day vs. split 14+14-day windows; free vs. $5 return shipping depending on order value). The agent flagged these but could not resolve them without accessing the official site.
• ›Agent inferred target audience ('affluent shoppers seeking designer fashion') from general knowledge, not from site-provided positioning or customer segmentation.
• ›Site ownership (Richemont) was claimed by only one source (Baidu), and a major operational event (China market exit in March 2025) appeared in search results but not in any fetched page, indicating search results contained more current intelligence than the agent could verify.