The agent successfully assembled a comprehensive overview of The National Archives' purpose, audience, and pricing model by navigating the site and retrieving a fees FAQ. However, the site does not publish a complete, accessible price list, forcing the agent to report that exact figures and a timeline conflict were unresolvable from published content.

• ›Step [0] (homepage) listed main navigation and services but did not link to pricing or fees, requiring the agent to search for this critical information.
• ›Step [3] (web search) was essential: it surfaced the fees FAQ and news article, which steps [0], [1], and [2] had not linked to. The site's own internal navigation does not make fees discoverable from the main user journeys.
• ›Step [4] (fees FAQ) confirmed free viewing at Kew and chargeable services but explicitly deferred to an inaccessible 'Our Fees' page for actual prices, and referenced a 2025 regulation rather than publishing rates directly.
• ›The agent noted a timeline conflict ('fees last increased in 2019' vs. February 2026 increase mentioned in step [3]) but could not resolve it because the site did not provide a single authoritative fee schedule.
• ›The 'How it differs from alternatives' section relied on model memory (Ancestry, Findmypast, local record offices) rather than site content, as the site does not compare itself to competitors or explain its unique positioning.