The agent successfully identified that web.mit.edu is MIT's official institutional website rather than a service platform, assembling the answer from direct site fetches, institutional pages, and related MIT services. The site itself was minimally navigable for this task—the homepage and /about page provided only generic institutional content, and the agent had to rely heavily on web search and cross-referencing related services (sites.mit.edu, ist.mit.edu) to disambiguate web.mit.edu's actual role and clarify what it is NOT (a hosting platform or CMS offering).

• ›Step [1] (homepage) and [4] (/about) returned only generic MIT institutional messaging with no explicit description of what 'web.mit.edu' itself is or does—it reads as MIT's main website, not as a defined service with features, pricing, or target users.
• ›Steps [10], [11], [12] (education, training, comms pages) confirmed web.mit.edu publishes institutional content (education programs, training, communications guidelines) but did not clarify the site's own purpose, positioning, or whether it's a product/service being offered.
• ›The agent discovered the actual answer indirectly: web search results (steps 7, 14, 18, 24, 28, 31) revealed that sites.mit.edu and drupalcloud.mit.edu are the *actual* self-service web platforms MIT offers to departments/faculty, while web.mit.edu is simply the institutional homepage—a distinction NOT apparent from fetching web.mit.edu itself.
• ›Steps [20] (ist.mit.edu/mit-sites) and [21] (sites.mit.edu FAQ) were crucial to understanding the ecosystem; they confirmed that MIT Sites (CampusPress) is the *service* offering, while web.mit.edu is the institution's own website—a fundamental distinction the site itself does not clearly signal.
• ›The site lacks machine-readable metadata, sitemaps, or landing pages that define web.mit.edu's role relative to other MIT web services; the agent had to infer the answer by cross-referencing external IS&T documentation and related domains.