The agent assembled a workable explanation of CertaAI's core service, target market, and value proposition from the homepage, but could not access detailed pricing tiers despite multiple navigation attempts—the site publishes a starting price (R$ 47/month) and references a plans page, but those pages do not render pricing content in fetchable form.

• ›Homepage [0] and second fetch [10] both contained the substantive facts used in the final answer (what the product does, who it serves, starting price, and differentiators). The agent cited only the homepage as a source, though [10] returned equivalent content.
• ›The site explicitly references 'Nossos Planos' (Our Plans) as a navigation link, but step [11]'s fetch of /nossos-planos returned no pricing data—the page exists but does not surface cost or tier information in the fetched content. This signals a site rendering or access limitation, not missing content.
• ›The agent correctly identified R$ 47/month as a starting price from the homepage, but could not find the tier breakdown despite directly attempting to fetch /pricing and /nossos-planos. The site does not publish detailed plan comparisons in public-facing HTML.
• ›Web searches [6] and [8] did not help: [6] returned results for a different 'Certa' product (US-based enterprise procurement software), and [8] returned competitors but not CertaAI itself, indicating the site has low search visibility or discoverability for pricing queries.
• ›The agent filled the 'What was confusing/missing' section with observations about absent information rather than site-retrieved facts—a legitimate application of reasoning to the task, but grounded in failed fetches and search misses rather than site content.