The agent partially answered the task by fetching two NAB pages and supplementing with third-party comparisons, but could not access complete pricing because NAB's site hides fee schedules in unloaded disclosure documents and lacks a consolidated pricing page. The site's information architecture scattered product details across multiple pages and behind broken "Important Information" sections.

• ›Step [0] (homepage) and [1] (bank-accounts page) returned product names and some promotional rates (5.50% iSaver intro, 5.30% term deposit), but core pricing — minimum balances, full fee schedules, interest rates for core accounts — was either omitted or linked to unloaded PDF documents that the agent could not fetch.
• ›The agent explicitly noted that the "Important Information" section failed to load on both pages, blocking access to product disclosure statements where detailed pricing typically lives. This is a site-side rendering or infrastructure failure, not a navigation gap.
• ›Comparison data came entirely from external third-party sites (Mozo, Canstar, ShopBack) fetched via web search [2], not from NAB's own content. The agent had to abandon the site to answer the "how different" question, indicating NAB does not publish competitive positioning or comparison tables natively.
• ›The agent correctly identified stale or unclear messaging (September 2026 interest-rate notice appeared in October 2026) and mixed promotional content with core product info, making it harder to extract pricing without external reference.
• ›The agent correctly refrained from filling gaps with model memory where facts were missing — e.g., it noted minimum balance and early-withdrawal term for term deposits were "not shown" rather than guessing. This is disciplined but leaves the answer incomplete.