The agent assembled a comprehensive overview of Sanasearch by combining web searches with direct fetches of the About page and therapist product pages. The main website offered limited transparency on pricing and business model; the agent had to rely on search results and the my.sanasearch.ch subdomain to construct a complete picture. The site is moderately navigable but deliberately de-indexed its English version and does not surface pricing or competitor positioning prominently.

• ›Step [13] (/de/ueber-uns/) provided company identity and service overview but contained no pricing details; steps [14] (my.sanasearch.ch/produkte) and subsequent searches filled the gap by revealing the freemium therapist pricing model (CHF 9–190/month range) that the main marketing site does not expose.
• ›Step [15], [16], [17], [18] (web searches) were essential to disambiguate the Coachfrog→Sanasearch rebrand, infer the two-sided marketplace structure, and identify health insurance recognition as a differentiator—none of this was explicitly stated on the primary fetched pages, forcing the agent to assemble it from external search results.
• ›The site structure actively discourages agent access: robots.txt disallows /en/ (English), pricing URLs returned 404s ([2], [3], [5], [6]), and detailed product/pricing info is siloed on a separate my.sanasearch.ch domain rather than integrated into the main marketing site. The agent succeeded via prior knowledge of sitemap and robots.txt probes plus persistent web search rather than by following the site's own navigation.
• ›The agent correctly identified what it could not find (exact pricing transparency, explicit business model statement, competitor comparison) and flagged these gaps as 'confusing or couldn't be found'—demonstrating good meta-awareness rather than hallucination.